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 Violins & Fiddles
  • Fine and Old
  • Stentor
  • Eastman
  • Gewa
  • European
  • 5 string Violin
  • Electric Violins

  Accessories
  • Strings
  • Pick-ups
  • Cadenza Bows
  • Bobelock Cases
  • Accessories
 

Shipping - Service - Support

Shipping Method
The Standard Shipping method is via ground mail. For all items in stock, shipping will occur the next business day. If the item is not in stock we will contact you by email or phone to explain and provide an estimated shipping date.

Payment Methods
When you browse "My Violin Shop", all prices are displayed as US Dollars. You can however switch to Canadian funds by clicking the Canadian price flag. Back to US Dollars by clicking the American price flag. All products sold outside of Canada are to be purchased in US Dollars.

Payment for Additional Shipping Charges - Click Here

Product Line
We carry a complete line of violin accessories and parts. Not all of our product line is displayed on this website. If you don't see what you need please use our Contact Us page to ask us for more information.

Return Policy

Product Refunds
Products may be returned unopened for a refund within 15 days of the order’s shipping date. Items that have been opened, or in any way un-sellable may be assessed a re-stocking fee of 20% at our discretion. Refunds will be sent to you as a cheque within 14 business days of My Violin Shop's receiving and approving your return.

Shipping Refunds
We will refund all shipping costs to and from if the return is a result of our error. Return you’re shipment using standard U.S. Mail or Canada Post. 

Return/Exchange Process
To process returns smoothly please contact us via email. We will contact you and provide an Authorization Number which must be displayed on the Returned Shipment Label.

Privacy Policy

Our privacy Policy is designed to assist you in understanding how we collect information and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.
When you visit our Web site you may provide us with two types of information:
    • personal information you knowingly choose to disclose that is collected on an individual basis.
    • Web site use information collected on an aggregate basis as you and others browse our site.
Personal Information Collected
You will provide us with information about yourself when making a purchase through our secure payment pages .You may also provide E-mail information if you choose to correspond with us through email, we may retain the content of your email message together with your email address and our responses.
Web Site Use Information
Similar to other commercial Web sites, Our Web site utilizes a standard technology called "cookies" and web server logs to collect information about how our website is used. Information gathered through cookies and web logs may include the date and time of the visit, the pages viewed and time spent at our web site.

We have never, and will never sell or give away any personal information about our customers. We take your privacy seriously. if you have any questions or concerns please contact us using the preferred method in our Contact page.

 

 

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Fine & Old | Stentor | Eastman | Gewa | European | 5 string | Electric Violins
Strings | Pick-ups | Cadenza Bows | Bobelock Cases | Accessories

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